Legal

Refund Policy

Last updated: 28 July 2026. This Policy applies to paid educational programs arranged with Network Sys Hub. Payments are not processed on this website; refunds follow the invoice and enrollment channel used.

Eligibility

Full refunds are available if you cancel in writing before materials access is issued and before the first live session (for cohort programs), whichever comes first. Desk Pass self-paced enrollments may request a full refund within 7 days of access being granted if fewer than 20% of modules have been opened.

Timeframe

Send refund requests to info@networksyshub.digital within the windows above. Include your full name, invoice reference, and program name.

Partial refunds

If you withdraw after the first live office hour of a Cohort Seat, a partial refund of 40% of fees paid may be available if requested within 14 days of program start and if the instructor review slot has not been used. After the instructor review is delivered, or after 14 days from start, fees are non-refundable except as required by mandatory law.

Non-refundable items

• Practice Alliance private briefings once the briefing date has occurred
• Custom template packs delivered electronically
• Third-party examination or certification fees (we do not sell these on-site; if ever pass-through billed, they follow the third party’s rules)
• Seats transferred to another employee at your request (transfer is free once; the original seat is not refunded separately)

Refund process

We confirm eligibility by email, then process the refund to the original payment method when possible. If that method is unavailable, we will agree an alternative bank transfer in KRW.

Processing time

Approved refunds are initiated within 10 business days. Banks may take additional time to post credit.

Refund method

Refunds match the original currency and channel where feasible. Currency conversion differences charged by banks are outside our control.

Cancellation by Network Sys Hub

If we cancel a cohort, you may transfer to a later date or receive a full refund of fees paid for that cohort. We are not responsible for travel or incidental costs.

Exceptions

We may offer goodwill exceptions for documented medical or family emergencies that prevent attendance; decisions are case-by-case and do not create precedent. Mandatory consumer rights under Korean law remain unaffected.

Contact for refund requests

Email info@networksyshub.digital or call +82-9-904-7534. Address: Street: 25-3, Guun-dong; City: Gwonseon-gu Suwon-si; State/province/area: Gyeonggi-do; Country calling code: +82; Country: Korea.